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Consumer Forum Holds Railway Officials Liable For Failing To Inform Commuters About Reasons For Delay Of Train
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A District Consumer Disputes Redressal Forum at Thrissur has allowed three railway commuters compensation after their train from Wadakkanchery to Payyanur was delayed by six hours without any alternatives being provided by the Railway station authorities.
The Order in their favour was pronounced in January this year but released last week. The Bench comprised of President of the Forum CT Sabu, K Radhakrishnan Nair, and Sreeja S.
Holding the Opposite Party Station Superintendent of the Wadakkanchery Railway Station and Senior Divisional Commercial Manager liable, the three-member bench remarked, ....

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