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San Diego water woes | City auditor urged water department to notify customers about withheld bills back in 2018

2018 audit urged San Diego water department to fix delayed bills ....

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San Diego Water Department ranks low in national customer-satisfaction survey

J.D. Power ranked agencies that serve 400,000 or more customers, and San Diego was the eighth worst in the nation. Officials say they have made improvements since last year's billing debacle. ....

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