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Call for action for licensees to improve compliance practices

Licensees are being urged to be more flexible with their compliance obligations as advisers say they have lost sight of how the rules actually work.

New-look SOAs must be driven by client experience

Daily online news, analysis, feature articles, reports and business strategy geared to helping Australia s financial planners and advisers drive business growth

Why mindset coaching could benefit female clients

Female investors hold different financial drivers, beliefs and goals than their male counterparts, which need to be unpacked for a successful adviser-client relationship.

Freedom, stability and security: Key values for female clients

Women have long been underserviced by financial advice. Four professionals who cater to the needs of female clients discuss how they have better marketed their services.

Detraction from a great client experience : Moving on from paper SOAs

Statements of Advice have long been a viewed as protection document for advisers and licensees rather than a guide for consumers. For practices that have adopted video SOAs the process has become streamlined and they can more confidently prove consent from the client.

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