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North America Hotels Leveraging Maestro PMS's Revolutionary GuestXMS Features to Improve Communication and Boost Guest Engagement

Maestro PMS, the leader in cloud hosted, All In One, private cloud and on-premise property-management systems for independent hotels and luxury resorts, conference centers, vacation rentals, and multi-property groups, continues to help elevate hotel operations through expanded communications provided by its Guest Experience Management solution, or GuestXMS. This complete, seamless engagement hub provides hotels with two-way SMS communication between staff and guests, along with expanded internal communication capabilities for hotel operators. GuestXMS’s ability to track and resolve every aspect of guest engagement, from reviews to inquiries and even complaints, all under one program, has improved hotel reaction times and elevated review scores across the board. ....

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