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reporter: you re telling me that our troops coming back from war, now separated from active service who should have priority for scheduling do not. reporter: who are coming to the phoenix va for follow-up care for war injuries correct. reporter: are being put on a waiting list and made to wait six to ten months? yes, or longer. the phoenix va is 1 of 26 facilities now under investigation, accused of falsifying appointment records with sometimes deadly consequences. in seattle, a family is suing the va, saying scheduling delays were responsible for a veteran s death because his cancer was able to spread. and in portland, oregon, va officials say schedulers made veterans wait more than 14 days for an appointment 30,000 times. the president says he is outraged at the allegations. he is promising punishment if those allegations are proven true. we are going to fix whatever ....
reporter: are being put on a waiting list and being made to wait six to ten months? yes, or longer. again, this is a new report on top of everything else drew griffin s been reporting about the va scandal right now. the phoenix va is 1 of 26 facilities now under investigation accused of falsifying employment records with sometimes deadly consequences. in seattle, a family is suing the va saying scheduling delays are responsible for a veteran s death because his cancer was able to spread. and in portland, oregon, va officials say schedulers made veterans wait more than 14 days for an appointment some 30,000 times. the president says he s outraged at these allegations and he s promising punishment if they re proven true. we are going to fix whatever is wrong. and so long as i have the privilege as serving as commander in chief, i m going to keep on fighting to deliver the care and the benefits and the opportunities that your families deserve now and for decades to ....