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Overcharged and fed up, Msunduzi residents fume over utility bills Updated Nomfundo Ngcobo Share this: Msunduzi says residents with higher than usual utility bills need to inform the municipality of their issues, as soon as possible. Electricity bill / iStock Some ratepayers say they ve been overcharged from January. Municipal spokesperson, Thobeka Mafumbatha says you ll need to submit a copy of the account you re disputing. This will help them rectify any billing errors. ....