Delivery services were outsourced to third parties unknown to the consumer, the cost of service was initially guaranteed, only to be drastically raised on moving day after loading possessions onto trucks. Consumers often had to wait many weeks past the promised delivery date to receive their belongings.
The head of numerous moving companies accused by the state of deceptive practices has been ordered, in a separate case, to pay $13 million for misleading customers into thinking they were hiring a similarly named international transport company.
The head of numerous moving companies accused by the state of deceptive practices has been ordered, in a separate case, to pay $13 million for misleading customers into thinking they were hiring a similarly named international transport company.