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United makes it easier for customers who use wheelchairs to book flights that can accommodate their personal device

United makes it easier for customers who use wheelchairs to book flights that can accommodate their personal device
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United statesMike swinfordVincenzo piscopoUnited airlinesAmerican association of peopleUnited expressAirport experience pilot programUnited business resource groupUnited spinal associationUnited airlineshasAccessible travel advisory boardLinda jojoExecutive vice presidentChief customer officerSpinal associationChief executive officer

United Makes It Easier for Customers Who Use Wheelchairs to Book Flights That Can Accommodate Their Personal Device

/PRNewswire/ United Airlines has launched a new digital tool on its app and united.com that makes it easier for customers who use wheelchairs to find.

United statesSan franciscoMike swinfordLos angelesVincenzo piscopoAmerican association of peopleUnited spinal associationUnited business resource groupUnited airlines holdings incUnited airlines incUnited airlinesAirport experience pilot programAccessible travel advisory boardLinda jojoExecutive vice presidentChief customer officer

United Improves Travel Experience For Customers Who Use Personal Wheelchairs

First-of-its-kind digital flight filter helps determine which aircraft can accommodate different sized chairs, better ensuring safe and secure.

United statesSan franciscoLos angelesUnited airlines holdings incUnited business resource groupUnited airlinesUnited airlines incUs department of transportationAirport experience improvement programAmerican association of peopleLinda jojoExecutive vice presidentChief customer officerFlight filterGeorge bush houston intercontinental airportAccessible travel advisory board

United Improves Travel Experience For Customers Who Use Personal Wheelchairs

United Airlines announced new technologies and policies to improve the travel experience for customers who use a wheelchair, including a new digital filter on united.com that helps determine which aircraft can accommodate different-sized chairs and refund the fare difference if a higher-fare flight is needed to accommodate a specific wheelchair size. United expects to launch these new tools early next year.

United statesAmerican association of peopleUnited business resource groupAirport experience improvement programUnited airlinesUs department of transportationLinda jojoExecutive vice presidentChief customer officerFlight filterGeorge bush houston intercontinental airportAccessible travel advisory boardInflight seatback entertainmentscreensUnited nextBusiness resource groupBest place

United Raises Airline Miles for Special Olympics During National Disabilities Employment Awareness Month

United Raises Airline Miles for Special Olympics During National Disabilities Employment Awareness Month
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