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Today I head to Northern California, home of plenty of technology. The other day I went to the doctor and the receptionist handed me a tablet and said, “Please fill out these medical forms on the screen, which are identical to the ones you filled out earlier online, and have the exact same questions your doctor will ask you later in the exam room.” Great. There’s nothing like old-fashioned printed things. I am sure that menu Quick Response (QR) codes are fine, but plenty of other QR codes are not: beware! “The Federal Trade Commission (FTC) warned the public against scanning any old QR code in a consumer alerts blog last week. Naturally, the warning comes down to security and privacy: bad actors can put QR codes in inconspicuous places or send them via text or email, then just sit back and wait for a payday in the form of money, logins, or other sensitive information. Lord knows that the mortgage industry has enough challenges from lousy characters without m
Unlike lenders who are dealing with 8 percent on rates sheets, sports fans and sports bars are reveling: NBA, MLB, NFL, NHL, all at the same time… And Philadelphia is in the thick of it. A lot of halftimes. Is our industry “down 20-0 at halftime?” Here are the thoughts of Fairway CEO Steve Jacobson on not giving up, having shots taken at you, and using the tools lenders and LOs have to keep helping their clients, including technology. The word “technology” was mentioned about 4,698 times this week at the conference in Philly. If you’re wondering what a great use for AI is, it is summed up in this two-panel cartoon. Gallus Insights CEO Augie Del Rio summed it up nicely. “A machine will always beat a person. A person with a machine will always beat a machine.” But one of the messages this week was how lenders are shedding, yes shedding, expensive unused technology in an effort to cut costs. It is easier said than done, but IT staff