Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this.
Vodacom was found guilty by the National Consumer Tribunal of “unconscionable conduct” for, among other things, imposing a contract cancellation penalty so high that it negated their customers' right to escape their contract obligations early.
National Consumer Tribunal slams mobile operator for imposing a cancellation penalty of 75% of the remaining subscriptions on contracts between 2020 and 2022
On April 13, 2023, FTC issued a Notice of Penalty Offenses Concerning Substantiation of Product Claims ("Substantiation Notice") and a Notice of Penalty Offenses Concerning.