business. so it changed the world, changed america, but september 10, 2001 was a day we woke up happy, no fear, went to work, some people were getting ready to take trips from boston to los angeles or from newark, from dulles airport and everything changed on september 11th. the message i delivered to the president i knew was a misor the you can message, i didn t want to have to deliver it, he certainly didn t want to hear it. you said that was to be an easy day for the president. in the life of a president, it was, he was doing reading exercises with second graders in sarasota, florida. take us through what happened. you informed a plane had hit the first buildings, the first report, we remember it was a small plane we couldn t imagine what it was going to be. what happened from there? i was standing at the door to the classroom, the principal and the president had gone into the classroom with the president believing that a small twin