the desperate calls from air traffic controllers urging the pilot to climb immediately. we warn you, these images are disturbing. here s will carr. reporter: tonight, for the first time, we re seeing the chilling images of that twin engine plane nose-diving into the neighborhood. low altitude alert. climb immediately. climb the airplane. reporter: the pilot doesn t respond moments before the plane crashes, shooting a fireball into the sky. just watched a plane go down right by my house. flew right over my head. it was literally like an airplane like from the movies you know when you re hear it goes and then you can hear it like banking, and then all of a sudden it s like, boom, this huge loud crash. reporter: the plane hitting a u.p.s. truck, killing the driver. identified a as 61-year-old steve krueger. everybody knows he s been a part of our community. and when i saw his truck that s what if he s in there, there s no way he made it. reporter: the plane then barrelin