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a warm welcome to our viewers joining us in the united states and all around the work. i m bianca nobilo from london. max foster has the day off. just ahead roads are damaged, people are dying. now is the time to explore all possible avenues to get aid and personnel into affected areas. special counsel jack smith has issued a subpoena to former vice president mike pence seeking documents and testimony in the january 6 investigation. president biden visited the state of florida on thursday where he sought to drive home the message that he wants to protect social security and medicare. live from london, this is cnn newsroom with max foster and bianca nobilo. it is friday, february 10, 9:00 a.m. here in london, 12 noon in syria and turkey where the death toll from monday s earthquake has risen to nearly 22,000. and hopes are fading that rescuers can find anymore survivors. this the scene in southern turkey, emergency crews blow their whistles when they hear n ....
Canceled more than 16,000 flights stranding more than 2 million passengers over ten days in december. most could not reach kis service for help. so you won t guarantee that in a canceled flight especially in an instance like that that anybody will be able to reach a live person at southwest? that is what you are telling me? senator, on a day like today, yes, we ll be able to in an exact repeat of that situation, ile for guise, no way that we could staff that high. reporter: southwest says they reimbursed 273,000 customers with less than 11,000 to go. those are the ones that have been submitted most recently and within the d.o.t. time lines for 30 days of processing all those. reporter: and the chair of the committee critical of southwest ceo bob jordan s absence from the hearing. your ceo didn t want to show up. reporter: the airline says he had a scheduling conflict. some lawmakers also called out the faa for their system failure that caused the national ground ....
Sorry. so we want justice for them. simple as that. and an attorney who says that he was the best friend of a south carolina man accused of murder took the stand in court on thursday. alex murdaugh is accused of killing his wife and son. and attorney chris wilson testified about his conversation with murdaugh the night that the crimes took place. murdaugh has pleaded not guilty. randi kaye has more. what time was that first call? looks like it was at 9:11 p.m., incoming from his cellphone. reporter: alex murdaugh s best friend chris wilson testifying that alex called him at 9:11 p.m. the night of the murders, that would have been about 20 minutes after prosecutors say that alex s wife and son were killed. did he sound normal to you some. sounded normal, yes, sir. ....
December meltdown. i m deeply sorry. i humbly apologize. it was a failure epically from top to bottom. reporter: the pilots union says that it sounded the alarm about southwest s flawed systems for years, but were ignored. poor performance was condoned, excuses were made. processes atrophied. core values were forgotten. why didn t you do anything about it? thank you, senator. we were addressing part of those issues. obviously it was unsuccessful with some of the crew scheduling. we hadn t invested in those areas. well, again, because you did not listen to those warning, catastrophic conditions were created for passengers by the hundreds of thousands across our country. reporter: the airline vowing to do better. they will upgrade their winter resiliency and are working on a top to bottom fix. undoubtedly in the millions but it probably won t be in march that we ll finish the assessment of how much and where. reporter: the airline ....
Subcommittee as a place to settle scores, showcase conspiracy theories and advance an extreme agenda that risk undermining american s faith in our democracy. china is lashing out after the u.s. house unanimously passed a resolution that rebukes china over the spy balloon. china called it a pure political maneuver. meanwhile there is still a deep divide among u.s. lawmakers over the shoot down owing of the balloon with many republicans outraged that it didn t happen sooner. and the fbi is examining what is left of the balloon and new details about its capabilities are emerging. alex marquardt has the story. reporter: the biden administration and pentagon facing a bipartisan barrage of questions today on capitol hill over the chinese surveillance balloon. you guys have to help me understand why this baby wasn t taken out long before. reporter: accused of a lack ....