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In the last few years, there has been a rise in interest in ride-hailing as a novel form of urban transportation and mobility service. This comprehensive literature analysis evaluates how ride-hailing services affect public road transportation in terms of traffic congestion, safety and security. The evaluation is grounded in the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) methodology, which includes a thorough search for pertinent studies, careful article screening and selection, data extraction, and quality assessment. This systematic literature review analyses and summarises data from 160 studies examining how ride-hailing services affected public road transportation. The literature review results indicated that ride-hailing services affect public road transportation positively and negatively, depending on various variables such as the regulatory environment, user behaviour, and service accessibility. The positives include greater environmental sustain

Preferred reporting itemsSystematic reviewsUblic road transportationRide sourcingRide hailingTravel behaviour