sides of cores during the restoration. the west side, we expect to have the vast majority of customers essentially all restored by friday the 22nd. we are seeing some encouraging things. i will tell you straight up that much of our investments in the system seems to be paying benefits on behalf of customers. we are not seeing a lot of poles down, not saying the transmission structures down. these are wood structures we changed to concrete and steel. they are standing strong. we are seeing a lot of damage that s not in place. that s a good sign for us. it s encouraging, but we are not letting our guard down. we have a long way to go on we are going to keep at it with an army of about 20,000 restoration workers. shepard: thanks very much. certainly appreciate it. robert gould from florida power & light live this afternoon. i want to get to rick leventhal in jacksonville where the damage
30% performance better than non-hardened features. where we have concrete poles and in place of wood poles. they held. we are not seeing any transmission structures. that s the backbone of our infrastructure. the interstate highway of energy. we have not seen any of those structures come down. that is very good news for the customers. would you say next friday, i want to be specific. you mean a week from this friday, 10 or 11 days, is that right? that s correct. we are talking about a 10-day restoration in total. it s a long slug. i don t want to suggest that my words of encouragement are going to make this any easier. we know a lot of our customers and many of our employees and families are without power. we want to get that power on as quickly as possible. again, i want to emphasize what we are seeing is encouraging in the sense that the investments