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What drove Maximus toward its largest-ever acquisition -- Washington Technology


What drove Maximus toward its largest-ever acquisition
Not even two months after unveiling a $430 million acquisition, Maximus is back with another announcement and this time a $1.4 billion transaction to build on its business process outsourcing prowess.
This latest deal is for Veterans Evaluation Services Inc., a privately-held company that provides medical disability examinations for the Veterans Affairs Department. The examinations determine veterans’ eligibility for compensation and pension benefits.
Both companies expect the deal to close next month.
The acquisition fits Maximus’ long term strategy to continue to build its BPO capabilities. In this case, VES brings clinical capabilities that are expected to be in demand because of shifting demographics and policy priorities, Maximus CEO Bruce Caswell said in a call with investors Wednesday. ....

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SuccessKPI to Present at AWS re:Invent Virtual Conference


Press release content from Newswire. The AP news staff was not involved in its creation.
SuccessKPI to Present at AWS re:Invent Virtual Conference
January 12, 2021 GMT
CHANTILLY, Va. - January 12, 2021 - ( Newswire.com )
SuccessKPI, a leading, worldwide, pure SaaS analytics platform for contact center platforms, announced that it will present at the 2021 AWS re:Invent virtual event on Tuesday, Jan. 12, 2021, at 4:15 p.m. Eastern Standard Time. The speakers during this session will be Dave Rennyson, President and CEO at SuccessKPI and Chris Featherstone, Senior AI/ML Go to Market Specialist, Amazon Web Services, Inc.
In this session, learn how you can leverage Amazon Web Services (AWS) Contact Center Intelligence (CCI) solutions to improve the customer experience and reduce cost with AI. Explore how AWS CCI solutions can easily be built through an expanding network of partners to provide self-service interactions, live and post-call analytics, and agent assis ....

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