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Share: CoSoSys, a leading Data Loss Prevention (DLP) vendor, launched today the latest update of its top-rated product, Endpoint Protector 5.3.0.0. The product update brings enterprise-grade security features and important enhancements of existing functions that help to protect data and prevent breaches more efficiently. With Endpoint Protector 5.3.0.0, our focus continues to stay on enterprise requirements for data protection. The newest update incorporates advanced features and functionalities that ensure security, flexibility, and compliance for larger companies, especially in the context of working from home mentioned Roman Foeckl, CoSoSys CEO and Founder. Endpoint Protector 5.3.0.0 introduces the Smart Group feature, which automatically assigns Computers or Users to specific Groups based on their naming convention. With this feature, it becomes easier and quicker to deploy the solution, lowering the Time To Value by saving time for I.T. departments and providing ....
Outcomes are the next evolution of Customer Experience Read later Summary: How is COVID-19 shifting the Customer Experience? A simple question with profound implications that we posed to Chief Experience Officers and Chief Customer Officers from a diverse group of organizations. Regardless of industry, size or go-to-market model, one North Star emerged - outcomes are the new experiences. Knowing the outcomes your customers aspire to achieve isn t enough. What separates organizations that define success from those that deliver success is foundational - organizational structure. When customer outcomes become the load-bearing wall, experience executives have to examine how to redistribute the weight effectively across the organization. What emerges is a new blueprint for how decisions are made, how teams interact and how success is measured. ....
In the next normal, businesses must develop a new customer engagement model that places a strong emphasis on measuring progress based on outcomes. COVID-19 pandemic has significantly accelerated digital business transformation. The pandemic led to breakneck speed shift to digital-first customer engagement and remote work, prompting service and support organizations to reconsider the future of their people, process, and technology. According to recent research from Salesforce, teams are navigate new standards of engagement. As customer expectations shift, a new digital-first playbook is emerging. Eighty-one percent of decision makers say they re accelerating digital initiatives. As the pandemic panic gives way to post-pandemic planning, how well-positioned is your organization to deliver growth? A series of intimate conversations with Customer Experience and Customer Success executives reveals a new playbook for growth in the next normal and beyond. ....