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with qualifying internet. thank you so much for joining me again at top of the hour on cnn newsroom. we begin this hour with an air travel meltdown. it isn t all the weather s fault, let s be clear, more than 4,000 flights grounded today again, nearly 09% on southwest airlines. southwest patients from raleigh, denver, are all lining up at ticket counters looking for answers. many customers are completely fed up. i m traveling with my senior citizen parents for their christmas vacation. i have an autoimmune disorder. i don t have medications. we have nothing. we brought no carry-ons. we ve seen a lot of families who are sleeping on the floor and it just breaks my heart. if my boss is watching this yes it s true i just didn t just blow off the day i m actually standing in the airport doing nothing and i do have a ticket and i hope to come to work at some point in my life. i love that he had some levity there. with new year s eve with just days away nearly 2500 ....
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Re-regulation to the aviation system. points that many, many hundreds or thousands of passengers can agree with you. mary, thank you so much. we still need humans. i like that. appreciate you. thank you. thousands of southwest customers were stranded and missed their holiday celebrations, tim herd was one of them and he joins us now, i think the story is, you had a flight booked from philadelphia to live from, tell us what happened. well, we had two flights booked and both of them have been cancelled, we were going to spend christmas with my wife s family out west and have been looking forward to it for a long, long time, tried to move our flight up to avoid flying through chicago and that flight ended up getting cancelled. they re-booked us for today and cancelled that flight. did they give you an ....