Air Canada has been ordered to compensate a passenger who was misinformed by the customer assistance chatbot on their website, after initially denying.
Air Canada's Chatbot: Why RAG Is Better Than An LLM For Facts hackaday.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from hackaday.com Daily Mail and Mail on Sunday newspapers.
In a recent case brought in front of the Civil Resolution Tribunal (“CRT”) of British Columbia, Moffatt v. Air Canada, 2024 BCCRT 149, the CRT found in favor of an airline customer who.
A Legal Analysis of the Air Canada A.I. Chatbot Decision travelmarketreport.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from travelmarketreport.com Daily Mail and Mail on Sunday newspapers.