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Toku announces intent to acquire AiChat

Toku announces intent to acquire AiChat
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Singapore Consumers More Confident in Recognising Scams: Toku Research

Toku, Asia Pacific's leading cloud communications and customer experience (CX) software company based in Singapore, today unveiled new research showing that three out of four of Singapore consumers are more confident in recognising scam calls and SMS than they were 12 months ago. ....

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Singapore's Toku announces Series A extension to $10M as it accelerates APAC growth

Toku, a Singapore-based dedicated cloud communications provider, announced Wednesday a $5 million extension of its Series A round, bringing its total funding to $10 million.The extended round was co-led by Delivery Hero Ventures and Malaysia's OSK Ventures International with participation from Betatron Venture Group. ....

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Toku Singapore Consumer Engagement Report Reveals 67% Prefer to Resolve Issues In App

SINGAPORE, Sept. 22, 2022 /PRNewswire/ Toku Singapore Consumer Engagement Report Reveals 67% Prefer to Resolve Issues In App ....

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Toku launches a contact centre platform to deliver better omnichannel customer experiences for businesses operating in APAC

Enriched with Communication APIs capabilities, Toku Contact Centre enables businesses in APACto build better customer experiences by creating an omnichannel customer journey adapted to suit their business needs. SINGAPORE, July 5, 2022 /PRNewswire/ Toku, Asia Pacific's dedicated cloud communications company, today announced the launch of its contact centre platform. The platform provides a robust and scalable omnichannel cloud-based solution that helps businesses operating in Asia Pacific (APAC) digitalise, automate, and scale their contact centre operations so that they can build better and seamless customer experiences. In today's digital-first environment, customers have a new set of expectations when interacting with brands online. In a new survey among 1,000 Singapore consumers, findings have shown that: 82% of Singapore consumers do not want to engage with more than two touchpoints for any given enquiry or communication, and More than 65% of Singapore consumers expect c ....

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