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Sensationalism with the purpose of gaining viewer numbers. - you have heard what the viewers say. what lessons do you think the bbc is learning from this? i think it is not our job to change the news but report the news. but they are arguing that it played a role in turning it into a bigger story with this momentum. but i think the case that carolyn mentioned with shots of the series of pumps with no petrol available, that actually happened and was not made up. we have to balance that with the responsibility about the bbc voice in the debate publicly and ensure that we are acting responsibly. and i completely agree with her. but our responsibility is to report the whole picture, so to say as we did several times on most of our bulletins that there were parts of the country that weren t particularly badly affected. there were some rural areas not as badly affected as urban areas. northern ireland was not affected at all. we went around the country ....
Journalism in my view. you need to recognise when you are causing a problem. not simply fuel the fire because it is something to make news. anna, you are really upset as well because this has affected your livelihood. what would you like the bbc to learn from the way the story has been covered and the fact that so many viewers have complained? we re not the only professionj that has been hugely affected by this but we were just getting on our feet - from lockdowns before. i think the bbc need to be held to account in the way that they are funded. you have a social- responsibility to report the truth. and what annoys me about this story, if you had other fuel- providers, notjust bp who were jumping onto the media saying we are fine, absolutely fine and stops buying fuel. . we don t have a problem with delivery. so where did thisl story come from? to me, it was just . scaremongering and ....
Sister in law rushed out to fill their cars with petrol, and that is what caused the problem. jonathan, this is a specific point. did the bbc hype the story early on when it was only a few petrol stations? i don t think so. i don t think it was a nonstory. i think a lot of people were affected, whether it was supply issues or at the pump whether there was an inability to fill up. so when dealing with stories like this, it is how do you solve the dilemma which clearly exists between reporting the story that lots of people are interested in, and as carolyn says, being in danger of making it a self fulfilling prophecy and making people like her sister in law want to change her behaviour. it was the second headline onf thursday evening, and then it was the lead on the friday morning ....
On the news channel. once it is that prominent, you can see why people think that is giving it a message. there is a prominent debate. at the time, about three quarters of petrol stations in england were having some problem with deliveries and supply to the consumer. there are all sorts of layers to the story, like consumer behaviour stories but also stories about government preparedness and resilience in the just in time supply chains and supplies to supermarkets and retail outlets. so quite a lot of layers to go into. anna, you are a driving instructor yourself. how are you affected by the way the story developed over the days? it was huge, it was instant. i have no problems with. receiving, filling my car up until last friday morning i when this new story broke, and literally i had to stop - work that friday and have not been able to go back - since because i cannot get fuel in my local area. friday morning it is when their problem kicked off which is after it had been given promine ....
whether we lead on a story it does slightly depend on what else is happening in the world. we have covered the events in afghanistan and the terrible events around the sarah everard murder. back end of last week was a little bit quieter elsewhere in the world and it did achieve a prominence in our bulletins and elsewhere which was due to the prominence of the importance of the story and what else is happening in our programmes. you are shaking your head. what is your response to the explanations? it kinda bears out my thoughts is, there is no other news, let s make this one a bit bigger. quite honestly, from friday, three to even yesterday, the bbc was still showing a variety of people and forecourts talking about not being able to get fuel. just continuing to add to the problem. my bbc east midlands show started it show at 6:35 yesterday with a photoshop of lots of empty pumps. honestly. that is just irresponsible ....