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reporter: state health officials in one sacramento building after another refused to be questioned, including toby douglas who oversees drug medical. will you make sure to provide a response why this wide-spread fraud is allowed to continue? after calling the state s secretary of health and humane services dianna duly and getting no for an answer we decided to get a response in person. drew grif within cnn. how do you do? reporter: we ve been trying to reach you and talk about the wide-spread fraud in the drug rehab business and we re told that neither you nor the program director nor anybody inspect state of california will talk to us about it. in an uncomfortable moment, the secretary at first refused to speak. secretary? do you know alex ferdman, a convicted felon who runs a clinic and billing thetaf ....