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Identify speeding taxi drivers, speeding. And were developing a program to coach and retrain drivers to improve safety outcomes. Were also updating on vehicle camera requirements, and we do Service Audits out in the field. So we have Enforcement Team go out in the field and, test the dispatch services, request a ramp taxi test Response Rates, look for customer service. So thats an ongoing program. The point i want to emphasize on this slide is that we, imbue our work with a culture of care. And i know thats important to that, to the board. Its very important to us as well. So, how we support each other internally and then how we serve the public is critical to how we function. And, its part of everything we do. We the certificate on the right in the slide shows, its a certificate that we actually handed out to every staff member honoring each person for their years of service. And, at the end of handing out all of the certificates and announcing each persons years of service, we had th

Program coachService auditsEnforcement teamTeam fieldWork cultureTeam guessAnnette williamsHonor support teamInnovation wayCost effectiveParatransit taxi serviceTaxi serviceService groupGroup taxiGroup vanLevel service