Latest Breaking News On - Technology sentiment - Page 1 : comparemela.com
As summer nears and travel moves closer toward recovery, technology continues to play a vital role in keeping hotel guests and employees happy and safe while balancing an increased desire for social distance. Although staffing shortages continue to challenge hoteliers to deliver on guests’ expectations, contactless solutions such as digital in-room voice assistants are providing a better, more convenient, and hygienic customer experience. But not all voice solutions are created equal. While most fulfill guests’ requests or provide local recommendations and hotel information, not all ensure data anonymization, communicate with peripheral hardware/software systems, consolidate in-room equipment, facilitate seamless integrations, and enable brand messaging consistency. When it comes to voice technology, details are important.
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