we have taken a two track approach. one track is to put in fixes to our current system knowing that is not the solution. my first trip to phoenix, i sat down at the computer screen and worked the scheduling system myself. it really is a green screen. like we have to make things simpler for veterans, we have to make things simpler for our employees. putting fixes into the system is the fastest approach. we are going for an off the shelf system you are going to implement as quickly as possible. we are going to start putting this in place. it will take some time to do it. the third thing we have to do is make sure our people are trained. this is why i am eager to have a simplified system. while there have been things that have gone wrong and we are holding people accountable for those things, for example, there was a person who manipulated data in georgia who was indicted two weeks ago. as times goes on, these measures of accountability will come out. i believe we have to make t