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What happened. one woman of course was killed when she was partially sucked out of one of the windows while the plane was in the air. tammie jo shults and darren, the pilots, say teamwork and training helped get them through that night. we had very severe vibration from the number one engine. it was shaking everything. and it all kind of happened all at once. what did you think had happened? my immediate reaction was a seizure of the engine. we knew that something extraordinary had happened pretty quickly. 1380 has an engine fire descending. single engine descending has a fire. she was so calm. she had nerves of steel. under a great deal of ....
reporter: norad is marking its 60th anniversary this weekend. it is the only binational command of its kind in the world. but it is not the only tenant inside cheyenne mountain. there are some 15 other u.s. government agencies who operate inside but the officials who took us in wouldn t say which ones. scott mclean, cnn, colorado springs, colorado. it is fascinating to get a look inside that facility and the work continues around the clock. for the first time since last month s deadly engine failure, the pilots who safely landed southwest airlines flight 1380, they are now talking about what happened. tammie jo shults and darryn elisor say teamworked help them get through a nightmare that left one passenger dead. we had a very severe vibration from the number one engine. it was shaking everything. and that all kind of happened all at once. what did you think had ....
Distress. in that respect my family would understand. and i also knew that there were very few of us who could actually see what was happening. so perhaps had i been in another row or not known what was going on, i might have done that but ultimately i thought if we re going down, then i m very much at peace with my family and friends knowing just how much i love them. just last quickly, do you have a couple of words for this tammie jo shultz, this hero pilot? yeah, she was amazing. now i ve heard that she s said that she was just doing her job. i mean, if that s doing your job, then i mean, there s not praise enough. and also for andrew and tim and peggy, people do remarkable things under pressure. they do. and there were so many other people. the whole plane. and children who were scared who stayed calm and mothers and ....
Going to leave out of respect for her family, i m going to leave that alone. martha: what an incredible hero that man is and the others that helped him put the rest of the passengers, some of whom were struggling to pay for internet access. try to picture yourself doing that. as the plane is descending, so they can get a text message out to say goodbye to the people that they love. they have pilot tammie jo shults, who was one of the first female navy f-18 fighter pilots to thank for making it home. listen to this pilot and the captain of this plane as she brought this plane in. ....
Of the jetliner. other passengers jumping into action, including tim mcginty and a firefighter. the guy helped and we got her pulled in and they tried to resuscitate her. reporter: mcginty stood in front of the window to protect others. jennifer riordan lost her life. we learned tonight it was blunt force trauma. a mother of two, a marketing executive remembered tonight by her loved ones as the bedrock of our family. more praise for the pilots, including captain tammie jo shults, who was one of the first female navy fighter pilots, and whose calm demeanor came through on the radio before the emergency landing. is your airplane physically on fire? no, it s not on fire, but part of it is missing. they said there s a hole and someone went out. reporter: this boeing 737 was delivered 18 years ago, but that engine was rebuilt in 2012, and southwest says was not in need of an overhaul. but that apparent uncontained failure, in which extremely sharp shrapnel spews forward rather t ....