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Symphony SummitAI is Recognized as a 2022 Gartner® Peer Insights™ Customers' Choice for IT Service Management Tools for the Fourth Consecutive Year

/PRNewswire/ Symphony SummitAI, a leading provider of IT service management tools (ITSM), is excited to share it was named a Customers Choice in the March. ....

Romesh Wadhwani , Gartner Inc , It Service Management Tools , Product Or Service , Services Customer Choice , Customer Choice , Peer Insight Voice , Management Tools , Satyen Vyas , Gartner Peer Insights , Microsoft Teams , Peer Insights , Gartner Peer Insight Voice , Peer Contributors , Chris Gale , Symphony Summitai ,

Symphony SummitAI Releases New Service Management Features to Drive Automations and Employee Engagement

Symphony SummitAI Releases New Service Management Features to Drive Automations and Employee Engagement
New integrations and enhanced features bring greater opportunities for employees to engage with IT through the service desk.
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LOS ALTOS, Calif., May 4, 2021 /PRNewswire/ Symphony SummitAI, an enterprise-class, AI-driven IT service management solution, today announced new automation and engagement features in its flagship ITSM solution. The new features, part of the recent Tahoe release, drive greater service management automations and create seamless service experiences for employees. The new features include a business rule designer, helpdesk ticket auto-assignment, integration with Microsoft ....

Satyen Vyas , Microsoft Teams , Chris Gale , Symphony Summitai , சாத்தியேன் வியாஸ் , மைக்ரோசாஃப்ட் அணிகள் , கிறிஸ் கேல் ,