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ETtech Explainer: platform fees on a platter, Retail News, ET Retail

Swiggy Platform Fees: Increasingly, food-delivery companies such as Swiggy and Zomato are levying a platform fee for users as they are looking at these fees to optimise unit economics in their quest for profitability. ....

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Swiggy's new 'super saver' option gets pushback by users: 'Cold food at same cost'

Swiggy customers pointed out that they should be offered an incentive or a discount if they are made to wait longer for their food orders. ....

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