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New retail guide helps operators gear up to deal with disabled shoppers

Retailers are being given updated guidance on dealing with disabled shoppers to ensure they comply with legal requirements. The Association of Convenience ....

James Lowman , Association Of Convenience Stores , Human Rights Commission , Convenience Stores , Supporting Vulnerable Customers ,

ACS urges retailers to become Dementia Friends


ACS urges retailers to become Dementia Friends
Print
16th March 2021
The Association of Convenience Stores is encouraging retailers and their employees to become Dementia Friends to better understand and support customers living with dementia.
The ACS’ Voice of Local Shops Survey revealed that around 4,500 independent stores have Dementia Friends working in-store.
ACS chief executive, James Lowman, said: “Local shops operate at the heart of their communities and are lifelines for customers who may be more isolated or vulnerable and this has been particularly evident throughout the course of the Covid-19 pandemic.
“We are pleased that thousands of our colleagues have committed to supporting those living with and affected by dementia and would encourage as many colleagues as possible to take the step to become a Dementia Friend to make a positive and long-lasting impact in their community.” ....

James Lowman , Voice Of Local Shops , Local Shops Survey , Dementia Friends , Dementia Friend , Supporting Vulnerable Customers , ஜேம்ஸ் லோவ்ம்ான் , குரல் ஆஃப் உள்ளூர் கடைகள் , உள்ளூர் கடைகள் கணக்கெடுப்பு , முதுமை நண்பர்கள் , முதுமை நண்பர் , துணை பாதிக்கப்படக்கூடிய வாடிக்கையாளர்கள் ,