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Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World

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In today s complex tech landscape, even the most seasoned support hero needs a secret weapon: data and log searches.

Canonical now supports Ubuntu LTS releases for 12 years, for a price

Canonical has announced a paid add-on for Ubuntu Pro that allows customers to add another two years of support to their Ubuntu installs. This add-on supports Ubuntu 14.04 LTS and newer.

Ubuntu Linux LTS releases get up to 12 years of support -- if you pay for it

Canonical, the company behind the popular Ubuntu operating system, has announced a significant extension to the support lifecycle of its long-term support (LTS) releases. The new paid Legacy Support add-on for Ubuntu Pro subscribers will now provide security maintenance and support for an impressive 12 years, extending the previous 10-year commitment.

Canonical Expands Support for Ubuntu LTS to 12 Years

Canonical has significantly expanded support for its Ubuntu LTS releases, offering 12 years of support starting with Ubuntu 14.04.