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Credit cards woes form largest chunk of complaints for private banks, mobile banking for public sector banks

The largest share of public sector banks' complaints is for mobile banking while for private banks, it is for credit cards, brokerage firm Elara Securities said.Customer complaints rose 68 per cent YoY in FY23, with 6.69 complaints per 100,000 . ....

New Delhi , Central Bank , Elara Securities , Fair Practice Code , Strategy Framework ,

Credit cards woes form largest chunk of complaints for private banks, mobile banking for public sector banks: Report

The largest share of public sector banks complaints is for mobile banking while for private banks, it is for credit cards, brokerage firm Elara Securities said. ....

Central Bank , Elara Securities , Fair Practice Code , Strategy Framework , Mutual Fund Returns , Ank Fixed Deposits , Nvestor Returns , Ortfolio Allocation ,