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Down systems, and this is stuff thats imminently fixable. But we have to know about it. To fix it. One last point i want to make on this, when veterans have gotten access to the system, the healthcare itself that they are receiving has gotten high marks from Veterans Service organizations and the veterans themselves. So its important to keep in mind that what the review indicates, so far at least, is that there have been Great Strides made in the actual care provided to veterans, and the challenge is getting veterans in the door, particularly for the first appointment in some cabses, where they dont have an established relationship with the doctor, and theyre not in the system. Part of that is technology, and part of that is management. But as Rick Shinseki himself indicated, theres a need for culture in the vha. And per ....