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Light fingernail polish on her fingers. reporter: her 13-year-old friend, amy hauser. i said take me to her, and she said she s dead. and i think i just passed out. reporter: 26-year-old air national guardsman steven toran. my world was gone and i wondered, my god, how am i supposed to live? reporter: and his 6-year-old daughter, paula. on the floor, what appeared to be a young female. reporter: her 2-year-old sister valerie perished later at the hospital. the people that did this shot her point blank. they were looking at her when they shot her right there in the forehead. i know they see her eyes. reporter: the wounded survivors, melissa, and the cook, ida. they provided this description of the attackers who police say entered through these doors. the gunmen forced everyone into the office and ordered them to kneel. ....
Friend, amy hauser. i said take me to her, and she said she s dead. and i think i just passed out. reporter: 26-year-old air national guardsman steven toran. my world was gone and i wondered, my god, how am i supposed to live? reporter: and his 6-year-old daughter, paula. on the floor, what appeared to be a young female. reporter: her 2-year-old sister valerie perished later at the hospital. the people that did this shot her point blank. they were looking at her when they shot her right there in the forehead. i know they see her eyes. reporter: the wounded survivors, melissa, and the cook, ida. they provided this description of the attackers who police say entered through these doors. the gunmen forced everyone into the office and ordered them to kneel. the robbers took between $4,000 and $5,000 but left some cash. ....
reporter: melissa survived. many others did not. police arrived to find three victims shot to death. a female victim, she s got a light pink-looking fingernail polish on her fingers. reporter: her 13-year-old friend, amy hauser. i said take me to her, and she said she s dead. and i think i just passed out. reporter: 26-year-old air national guardsman steven toran. my world was gone and i wondered, my god, how am i supposed to live? reporter: and his 6-year-old daughter, paula. on the floor, what appeared to be a young female. reporter: her 2-year-old sister valerie perished later at the hospital. the people that did this shot her point blank. they were looking at her when they shot her right there in the forehead. i know they see her eyes. reporter: the wounded survivors, melissa, and the cook, ida. they provided this description of the attackers who police say ....
Melissa, i ve got an ambulance and i ve got the police officers enroute. reporter: melissa survived. many others did not. police arrived to find three victims shot to death. a female victim, she s got a light fingernail polish on her fingers. reporter: her 13-year-old friend, amy hauser. i said take me to her, and she said she s dead. and i think i just passed out. reporter: 26-year-old air national guardsman steven toran. my world was gone and i wondered, my god, how am i supposed to live? reporter: and his 6-year-old daughter, paula. on the floor, what appeared to be a young female. reporter: her 2-year-old sister valerie perished later at the hospital. the people that did this shot her point blank. they were looking at her when they shot her right there in the forehead. i know they see her eyes. reporter: the wounded survivors, melissa, and the ....
Brain, and i walked away with three stitches. reporter: now the brave little girl who made that 911 call is desperate to stop living in fear. tell me why it s important to you that the men who did this are caught. i won t have fear in my own home. that they can come and try and finish what they tried to do 21 years ago. reporter: casey wian, cnn, new mexico. the murders, you ve covered this case a lot on america s most wanted. why does it resonate with you? it s a heartbreaking horrible case where two guys break into a bowling alley. there are three or four staff working there. they hold them hostage and in walks a guy who also works at the bowling alley with his two small daughters. and these two creeps, for $4,000, shoot everybody. four of the victims die. ....