the energy firm ovo has apologised after suggesting that customers should cuddle pets, do starjumps or eat porridge to stay warm. the tips were in a blog which it had sent to customers of sse, which it owns. let s talk to our personal finance correspondent, kevin peachey. good morning to you. tell us more about what this advice consisted of. when you consider the average household is bracing itself for an energy bill this rise of anything up to £700 or more, i think if you will appreciate some of these tips which as you say were sent through a link to a blog and on that blog, there were tips including eating porridge, putting on extra layers, cuddling your pet to keep warm, it does not suggest what kind of pets you have got, but to keep moving by doing some starjumps or a hula hoop