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“We’ve noticed a huge return on investment with ID.me in the past few months,” Craven added. Hall, whose identity verification service is now used by 14 state unemployment agencies and the federal government, told 13News his company has helped states save billions of dollars since the start of the pandemic. That figure is based on the numbers of bogus claims identified and fraudulent payouts thwarted. The ID.me executive said the verification process has caught scammers trying to hold up a photo of someone else in an effort to fraudulently pass an identification screening. It regularly detects con artists trying to submit an unemployment claim for a U.S. citizen while they are using a computer or cell phone thousands of miles away in foreign countries. And the verification process quickly flags accounts that change a cell phone number or bank account number immediately after passing verification.

United statesBlake hallEryn cravenKatrina batesJosh richardsonFred payneYvonne matlockBob birgeJulie suBob segallErin fisher leserKimberly hendersonOhio department of jobInternet crime complaint center at youFamily servicesUs labor department