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How will AI solutions allow hotels to shift bookings away from the OTAs onto the direct channel?

Year to date, 2023 has seen a gamut of innovative solutions for hotels built upon generative artificial intelligence learning models, foremost among them being ChatGPT. The promise of these technologies is immense, ranging from back-of-house operational efficiencies to heightened service, new experiential offerings and precision guest segmentation.

Norway
Navan
Nordland
Bryan-haynes
Adam-mogelonsky
Terry-jones
Max-starkov
Simone-puorto
Frederic-gonzalo
Linchi-kwok
Mark-fancourt
Wingie-enuygun

Cosmos Science City: What are the jobs of the future?

Cosmos Science City is a collaboration between Cosmos, SAHMRI and Adelaide's three main tertiary institutions: the University of Adelaide, the University of

University-of-south-australia
South-australia
Australia
University-of-adelaide
Adelaide
Flinders-university
Australian
Charlie-hargroves
Ruchi-sinha
Andreas-cebulla
Science-exchange
University-of-adelaidebusiness-school

Do the OTAs generate travel demand in hospitality?

Typically, the demand for tourism to a particular destination is a function of a myriad of factors, including general state of the economy in originating country and destination, levels of income of tourists, the cost of travel and time to travel from the tourists homes to the destination, trends in price levels - increasing or decreasing, competition from other destinations, currency exchange rates, etc.

Paris
France-general
France
Rome
Lazio
Italy
Linchi-kwok
Mark-fancourt
Max-starkov
Peter-oconnor
Frederic-gonzalo
Simone-puorto

Should OTAs and other intermediaries be asking customers for a tip?

Recently, Hopper, an OTA based in Canada, started to ask customers to pay a tip to Hopper as part of the booking. The tip is included automatically in the final price on the final payment page before completing the booking. The customer has to switch the toggle to the off position in order to not pay a tip.

United-states
Canada
New-york
America
American
Larry-mogelonsky
Peter-oconnor
Linchi-kwok
Tim-peter
Frederic-gonzalo
Bryan-haynes
Mark-fancourt

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