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04.07.21 Optimize Total Experience By Overcoming These FSM Challenges
 
Submitted by Fieldpoint Service Applications Inc.
This year’s AHR Expo, the world’s largest trade show for the HVAC industry, was cancelled due to the COVID-19 pandemic. Last year, the show was in Orlando, FL, and had over 70,000 attendees. When you think about that many people in one space today, you understand quickly what the expression “the difference a year makes” really means.
Submitted by Help Lightning
Oxford Nano is providing innovative remote assistance software to their customers through their AR-enabled “Virtual Assist” solution. Their customers get instant access to the company’s global team of service and applications experts to guide customers through technical and application issues in real time. Oxford Nano provides this solution as part of their commercial offerings to transition customers from reactive to proactive suppor ....

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