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Daman launches first online smart branch ABU DHABI, February 14, 2021 The National Health Insurance Company – Daman has launched the first digital smart branch service in the GCC health insurance sector: the Hayakom-Thiqa smart branch.
The innovative smart branch provides all the services of a Thiqa branch and works through an advance appointment system that allows members to choose a convenient time to virtually meet a Thiqa representative. Individuals can electronically share documents and discuss their policies with a customer advisors, delivering the same capabilities as an in-person visit to a branch.
Hamad Al Mehyas, Chief Executive Officer of the National Health Insurance Company – Daman, commented: “We are delighted to be further enhancing the smart solutions available to our members and customers. The launch of Hayakom-Thiqa Smart Branch demonstrates how Daman continues to reimagine the provision of a straightforward and continue ....