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Hotel Technology And Employee Morale: Does Tech Enhance Or Burden Hotel Staff?

Article - Hotel Technology And Employee Morale: Does Tech Enhance Or Burden Hotel Staff? - By Bob Palloni - Hotel technology has become an integral aspect of the hospitality industry, exerting significant influences both positive and negative on daily operations. In light of persistent labor shortages following the pandemic, hotel industry employers must exercise caution in their technology implementation and management to ensure the well-being of their workforce. ....

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When It Comes to Technology, Should Hotels Look for Form or Function?

Article - When It Comes to Technology, Should Hotels Look for Form or Function? - By Bob Palloni - Why unlocking success comes down to choosing proven systems, not bright shiny objects ....

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How to Get Buy-In for a New Hotel Property Management System

Article - How to Get Buy-In for a New Hotel Property Management System - By Bob Palloni - 9 steps to boost your chances of successfully gaining approval for a new PMS that can increase revenue, generate cost savings, and drive efficiency ....

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Myth-Buster: Fears of Upgrading Your Hotel PMS System - and How to Let Them Go

Article - Myth-Buster: Fears of Upgrading Your Hotel PMS System - and How to Let Them Go - By Bob Palloni - Why the fear of change may be costing you more than you think ....

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Shortage of Labor is a Growing Concern As 65% of Hoteliers Look to New Technology to Solve the Problem

Article - Shortage of Labor is a Growing Concern As 65% of Hoteliers Look to New Technology to Solve the Problem - By Bob Palloni - In case you havent noticed the hospitality industry is short on labor. Perhaps this statement comes as no surprise; after all, hospitality is notorious for exceedingly high turn-over amongst talent. The average turnover rate in the hotel industry is around 73.8%, and in 2020 69% of hoteliers reported difficulties in finding qualified candidates for their open positions. Unfortunately, this trend was notably worsened by the pandemic, as industries like hospitality were heavily impacted by the mass departure of workers. In fact, the AHLA revealed that over 4.3 million hotel jobs were lost in the United States alone. ....

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