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Sitel Group, one of the largest global providers of customer experience (CX) products and solutions, is proud to announce that it won three Gold awards at the European Contact Centre Customer Service ....
Sitel Group Named Winner of Two European Contact Centre & Customer Service Awards COVENTRY, United Kingdom, March 17, 2021 /PRNewswire/ Sitel Group, a global leader in end-to-end customer experience (CX) products and solutions, today announced it has won two awards in two different categories in the 20th European Contact Centre & Customer Service Awards (ECCCSAs) during its virtual event on March 16. In its 20th, the ECCCSAs is the longest running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers. As a global leader in CX management, Sitel Group delivers more than 4.5 million experiences every day. As a result of the company s innovative approach to CX and dedication to improving the customer and employee experience one interaction at a time, they have been named as a winner in the following categories: ....