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19 December 2020 • 12:02am
The Prince of Wales meets Royal Mail employee Catherine Griffiths on a visit to the delivery office in Cirencester, south-west England
Credit:  GEOFF CADDICK/AFP
SIR – My neighbours and I in this part of London have gone days without a delivery of letters. It is unacceptable for any sorting office to decide which of its customers will be permitted a service on any particular day. But is it not also of dubious legality?
Non-arrival of Christmas cards may not be all that serious, though perhaps distressing, but people are likely to be looking for letters about important legal, commercial or health matters. ....

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