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Emergency dispatcher stunned to find hero helping save collapsed grandma's life is boy, 6

James Garcia thought he heard a crash and went to investigate and found his babysitter gran Rosa lying on the floor. But he refused to panic and instead called emergency services and told them what happened

Boy, 5, called for ambulance twice to help dying mum - but was told to stop pranking them

A five-year-old dialled 911 after watching his mum collapse, but instead of sending help, operators threatened to send the police and told the child he was 'going to be in trouble'

911 operator convicted, dismissed call as a prank