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Generative AI can transform customer service: Sendbird's Shailesh Nalawadi

However, the expectations has to be trumped as the hype around past advances in AI has died down. For instance, in the healthcare sector, there were expectations that the software trained on a million x rays or blood samples can predict cancer cell growth and so on. With hindsight, these has been proved to be at best an assistant to a doctor. ....

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Today in AI: Generative AI can transform customer service, How AI is transforming the car business and more

Our daily TLDR of important AI stories you must know about. ....

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