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SFGTV Full Board Of Supervisors July 13, 2024

Good afternoon, welcome to the february 11th, 2020 regular meeting of the San Francisco board of supervisors. Madam clerk, would you please call the roll. Clerk thank you, mr. President. [roll call] clerk mr. President , and supervisor yee. Mr. President , all members are present. Supervisor yee ok. Thank you. Would you please join me in the pledge of allegiance. I pledge allegiance to the flag of the United States of america and to the republic for which it stands, one nation, under god, indivisible with liberty and justice for all. Supervisor yee on behalf of the board i would like to acknowledge the staff at sfgtv who record each of our meetings and make the transcripts to the public online. Are there any communications. I have none to report mr. President. Ok, then, lets go to our 2 00 p. M. Special order. Special order at 2 00 p. M. Is the appearance by our honorable mayor ....

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SFGTV Health Commission July 13, 2024

Support to the rest of ihss and to clients and providers. So thank you so much. [applause] on more of d. A. S. , you are our employee for the month. Thank you. May i say a few words . Of course you may. I have the copy in my hand. I dont want to miss anyone. So first and foremost, thank you to my heavenly father, my family and friends for being here today, a special thank you to the special someone who nominated me, my direct supervisor for endorsing the nomination, our management team, the executive director, of course, and our Deputy Directors, program manager, program director, thank you for your selection. Thank you to the commissioners for allowing us this time to present the employee of the month, 11 months of the year, and the manager of the year in december. And to all of my supervisors past and present, i have four, one direct and three. And our temporary staff and the clerk and lastly but certainly not least, my fellow ....

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SFGTV BOS Government Audits And Oversight Committee July 13, 2024

Include reinstatement of the disproportionately deleted senior classes in particular, although i support a reinstatement of all of them. Its often said these days that sitting is the new smoking, and if so we all have done damage to our health over the past hour and a half. But there is new research that shows that another aspect of modern living is detrimental which is loneliness. Although it doesnt affect seniors only, it does affect them because of a loss of a partner or friend, because of more people being childless. The effect is so great that it is more dangerous to our health than obesity. Loneliness is the same as smoking 15 cigarettes a day. While i dont suggest restoring these classes will cure the issue of loneliness in our city, it is something that should be considered in addition to the benefits of lifelong learning. Speaking personally, when i returned to the sculpture class i had started just a couple of months before my husband died, i found the focus of turning a lump ....

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SFGTV Government Access Programming July 13, 2024

Facing some pretty significant challenges. The first is that we do not have sufficient staffing to realize the benefits of the technology. And the best way i can describe this is i think this thinking was the technology was going to do it for us. And what we are finding is that the technology has incredible potential but it needs bodies to react to the information. So what happened when we moved to the Transportation Management center and the new radio, we were running a call centre. An emergency or incident would come in the controllers would industrial on a piece of paper the key concern, they would dispatch somebody to respond to it. Our goal was to go from a call center to a Service Management center. But a few things happened. The first thing is the call volumes increased. This is very good news. It means it is now easier with the technology for our operat ....

Forest Hill , United States , San Francisco , Edward Mason , Technology Going , Transportation Management , Transportation Management Center , Management Center , Center New , Call Center , Call Center Service , Center Service , Service Management , Center Able , Second Thing , Digital Information , Takes Time , Staffing Levels , Time Per , Line Management , High Percentage , Customer Experience , Work Culture , Single Group , Group Responsible , Training Operations ,

SFGTV Government Access Programming July 13, 2024

Potential but it needs bodies to react to the information. So what happened when we moved to the Transportation Management center and the new radio, we were running a call centre. An emergency or incident would come in the controllers would industrial on a piece of paper the key concern, they would dispatch somebody to respond to it. Our goal was to go from a call center to a Service Management center. But a few things happened. The first thing is the call volumes increased. This is very good news. It means it is now easier with the technology for our operatorses to reach the control sent center and to be able to ask for help and support. The second thing is the time for call increased. We now have the ability to track all this information digitally. But the Digital Information takes more time to ente ....

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