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J.D. Power: Customer Loyalty among Live TV Streamers Much Stronger than Cable and Satellite Customers

Only 12% of live streaming VMVPD’s plan to switch providers compared to 21% for cable and satellite; YouTube TV had the highest customer satisfaction ....

Carl Lepper , Us Television Service Provider Satisfaction Study , Service Provider Satisfaction Study ,

Price still matters most when choosing a TV provider

As consumer choice increases rapidly, and live TV firms themselves and their subscribers benefit from the current dynamic of subscribers paying less for live TV. ....

Ian Greenblatt , Us Television Service Provider Satisfaction Study , Service Provider Satisfaction Study , United States , Jd Power , S Television Service Provider Satisfaction , Customer Perceptions , Fubo Tv , Overall Satisfaction ,

Dish Tops J.D. Power National Pay TV Consumer Satisfaction Rankings

Live TV streaming services like FuboTV received higher customer satisfaction scores than cable and satellite services in the J.D. Power survey ....

Ian Greenblatt , Us Television Service Provider Satisfaction Study , Service Provider Satisfaction Study ,