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Winning Customer Service Through AI and Automation in Hybrid Work Environments

We’re all living in a world of rapid change. The way we work has been fundamentally altered by the COVID-19 pandemic, and many businesses have had to adapt to…

Brenda bownService cloud at salesforceService cloudReaking news

Winning Customer Service Through AI and Automation in Hybrid Work Environments

Embrace automation and AI for exceptional customer service in hybrid work environments. Boost productivity, tailor experiences, and stay ahead in a changing landscape.

Brenda bownService cloud at salesforceHybrid workService cloudSecret sauceCustomers where they areAdapting automationScale strategyBalancing high touch

Salesforce survey shows IT interest in generative AI tempered with technical, ethical concerns

Salesforce survey shows IT interest in generative AI tempered with technical, ethical concerns - SiliconANGLE

Andy jassyMichael dellPat gelsingerClara shihService cloud at salesforceCube clubAmazon web servicesSalesforce incMicrosoft corpCube event communityService cloudJohn furrierDell technologiesKyt dotsonSalesforce survey shows it interest in generative ai tempered with technicalEthical concerns

Why Field Service Management Matters For Home Services

The Great Resignation is affecting many industries, and home service providers have been no exception. Many technicians have left the field en masse,.

Service cloud at salesforceField service technician in homeRandy bentonArea vice presidentService cloudGreat resignation

Favorite Interview Questions of Highly Successful Bosses

"Do you have any questions for me?" is one of the most popular interview questions among business leaders.

New yorkUnited statesJeff weinerDara khosrowshahiJeff zwellingWayne jacksonSara cooperStewart butterfieldEvan maridouMartin marillyn hewsonAjay parikhRoger duguayKat coleScott dorseyLonne jaffeCassie whitlock

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