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Call Center Technology 101: What is It, Benefits, and Trends for 2023

Call center technology revolutionizes interaction processes in organizations, enhancing the customer experience with VoIP, IVR, CRM, etc. ....

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Screen Pop to sponsor Epping Forest food charity's education scheme

The food education classes organised by Epping Forest’s largest emergency food agency have received a major boost after securing a main sponsor. ....

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NovelVox introduces HubSpot CTI Connectors for Cisco and Avaya Contact Centers

ROSWELL, GA. (PRWEB) November 01, 2022 NovelVox, a market leader in the contact center industry, has recently launched HubSpot CTI Connectors for Cisco ....

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NovelVox Introduces Intuitive Visual IVR for Cisco, Avaya, and Genesys Contact Centers

ROSWELL, GA. (PRWEB) September 21, 2022 Customers expect to connect with you quickly and effortlessly to get their queries solved. So, IVR enables them to ....

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3Food4U founder runs Brighton Marathon for Ukraine war victims

A campaign to raise money for the victims of the war in Ukraine is on course to smash its original target after a charity’s founder ran through… ....

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