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Airline watchdog to develop stronger rules for flight cancellation refunds


The federal government is directing the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights.
In a statement Monday, Federal Transport Minister Marc Garneau said the pandemic has highlighted a gap in Canada s protections for airline passengers, which weren t designed to cover such lengthy delays.
“In the event of a future situation that causes similar large-scale flight cancellations, this gap needs to be closed so that travellers are treated fairly,” Garneau said.
Existing CTA rules don t require airlines to offer refunds if they can get passengers to the destination within a reasonable time period for example, offering a next-day flight if a snowstorm grounds planes. But passenger advocates say that doesn t work for the indefinite delays ticket-holders currently face and are lobbying the government to mandate that airlines issue cash refunds, rather than travel vouchers, for flights that were cancel ....

Scott Streiner , Gabor Lukacs , Marc Garneau , Stephanie Kusie , Canadian Transportation Agency , Federal Transport Minister Marc Garneau , Air Passenger Rights , Passenger Right , Transport Canada , Allison St Jean , Canadian Press , கபார் லுகாக்ஸ் , மார்க் கார்ணேௌ , கூட்டாட்சியின் போக்குவரத்து அமைச்சர் மார்க் கார்ணேௌ , அேக பயணிகள் உரிமைகள் , பயணிகள் சரி , போக்குவரத்து கனடா , அல்லிசன் ஸ்டம்ப் ஜீன் , கனடியன் ப்ரெஸ் ,

Airline watchdog ordered to develop new rules for flight cancellation refunds | iNFOnews


Jon Victor
Minister of Transport Marc Garneau responds to a question during Question Period in the House of Commons in Ottawa, Tuesday, Nov. 3, 2020. THE CANADIAN PRESS/Adrian Wyld
December 21, 2020 - 3:40 PM
The federal government is directing the Canadian Transportation Agency to strengthen rules that require airlines to refund passengers for cancelled flights.
In a statement Monday, Federal Transport Minister Marc Garneau said the pandemic has highlighted a gap in Canada s protections for airline passengers, which weren t designed to cover such lengthy delays.
“In the event of a future situation that causes similar large-scale flight cancellations, this gap needs to be closed so that travellers are treated fairly,” Garneau said. ....

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