years and did nothing about it. customers of which there were thousands were frustrated and they want answers. it s horrible to be sitting in an airport for five hours. it shows the lack of leadership. there was a major problem. a disconnect somewhere. this should not be happening this day in age. we shouldn t be having this kind of ground stoppage throughout the country. it makes no sense to me. dana: the hearing about begin in moments with one notable absence, southwest ceo jordan will not face questions because of a previous commitment. lydia hu has what to expect. hi. good morning. the hearing before the senate committee on commerce, science and transportation is scheduled to start around now. southwest chief operating officer is expected to apologize again for the holiday meltdown that stranded an estimated 2 million passengers over the christmas holiday. lawmakers will demand answers on why the budget airline was unable to adequately cope with the massive wint
to paraphrase what he said yesterday. from everything we ve seen, that s the reasonable assumption. but just to remind people when you work in the senate, these are not files that you might casually throw in your briefcase and go home on amtrak with. there is a process. you guys have covered the whole scif system whether it s senators or staff. these documents are very tightly controlled and you have to work on it to evade those controls. dana: if staff is packing things up they don t necessarily leave it next to the corvette. i don t like it when people throw their staff under the bus for things you should take responsibility for. i agree 100%. if it really is a staff issue, where is that person, who is that person? have they been fired from the biden administration?