HELP: Kay Coombes during a therapy session MALVERN-based charity Association for Rehabilitation of Communication and Oral Skills (ARCOS) has launched a new service to support families with special needs during the pandemic. The ARCOS Family Support and Information Line (AFSIL) will be available for families and others involved with helping children and young adults who have special or additional needs. The advice line is being set up in response to issues raised by a survey carried out by ARCOS, summarised in a report called Scarcely Special, based on its experiences with parents and children during the first lockdown last year.